E-Learning – Identifying Needs

E-Learning Identifying Needs

Indentifying Needs; Skill Training

Learning objectives

  • Understanding why identifying needs is a fundamental step in the sales process
  • Knowing how to determine the needs of your customer in a targeted manner
  • Knowing the main question types and how to use them to determine requirements
  • Developing an individual concept for the identification of requirements based on your practice
  • Fully understanding the customer’s needs through active listening
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CONTACT US TO GET YOUR FREE TRIAL:
kontakt@pinkuniversity.de
+49 89 5 47 27 84 10

Overview

Chapter 1: Not asking costs money

Chapter 2: The PPF method

Chapter 3: Ask the right questions

Chapter 4: The other side of the coin – listening

Chapter 5: Successful needs identification

Have a look at the video from the first chapter

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Target group within the company

  • Salespeople
  • Field sales representatives
  • Sales staff
  • Inside sales
  • Key account managers

Methods

  • Professional Moderation
  • Videos
  • Exercises
  • Interactive Tasks
  • Transfer Tasks
  • Overviews
  • Key Messages
  • Final Test

Further Information

  • Processing time: approx. 60 minutes
  • Certification: yes
  • Language: English
  • Tags: Sales, Trainings in English

Deployment

  • Learning Management System: We deliver the e-trainings SCORM-packaged for easy integration into your LMS
  • Cloud-based solution: We make the e-trainings easily available to your employees on our e-learning platform

Further web-based trainings (WBT) in this category

Demonstrating Value e-learning

Handling-Objections

E-Learning Closing the Sale