E-Learning / Difficult Negotiations

E-Learning Difficult Negotiations

Learning objectives

• Respond to unfair attacks
• Negotiate in a solution-oriented manner, based on the Harvard Concept
• Bring stalled negotiations back on track
• Recognize, and put an end to, bargaining games
• Work on a factual level, even in difficult situations

Overview

Chapter 1: It’s not going anywhere anymore

Chapter 2: The goal is a win-win situation

Chapter 3: Take off the brakes

Chapter 4: Getting out of a Boulware deadlock

Chapter 5: Fending off attacks with confidence

Chapter 6: Don’t be afraid to play „tricks“

Have a look at the video from the first chapter

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Target group within the company

• Employees who conduct negotiations with customers, partners and suppliers

Methods

• Professional moderation
• Videos
• Overviews
• Study questions
• Interactive tasks
• Transfer tasks
• Tips
• Checklists
• Key messages
• Final test

Further information

• Processing time: approx. 60 minutes
• Certification: yes
• Language: English
• Tags: Soft Skills, Trainings in English

Deployment

• Learning Management System: We deliver the e-trainings SCORM-packaged for easy integration into your LMS
• Cloud-based solution: We make the e-trainings easily available to your employees on our e-learning platform

Further web-based trainings (WBT) in this category