Moderating Online Meetings; Skill Training
Learning objectives
- Respond to unfair attacks
- Negotiate in a solution-oriented manner, based on the Harvard Concept
- Bring stalled negotiations back on track
- Recognize, and put an end to, bargaining games
- Work on a factual level, even in difficult situations
Overview
Chapter 1: It’s not going anywhere anymore
Chapter 2: The goal is a win-win situation
Chapter 3: Take off the brakes
Chapter 4: Getting out of a Boulware deadlock
Chapter 5: Fending off attacks with confidence
Chapter 6: Don’t be afraid to play „tricks“
Have a look at the video from the first chapter
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Mehr erfahren
Target group within the company
- Employees who conduct negotiations with customers, partners and suppliers
Methods
- Professional moderation
- Videos
- Overviews
- Study questions
- Interactive tasks
- Transfer tasks
- Tips
- Checklists
- Key messages
- Final test
Further information
- Processing time: approx. 60 minutes
- Certification: yes
- Language: English
- Tags: Soft Skills, Trainings in English
Deployment
- Learning Management System: We deliver the e-trainings SCORM-packaged for easy integration into your LMS
- Cloud-based solution: We make the e-trainings easily available to your employees on our e-learning platform
Further web-based trainings (WBT) in this category
