Basics of Negotiations
Learning objectives
- Use ZOPA and BATNA to get negotiations off to the best start
- Systematically consolidate your position of power
- Build sustainable business relationships
- Correctly present offers
- Argue the benefits in a structured manner
- Reliably conclude negotiations
Overview
Chapter 1: What do you want?
Chapter 2: Defining showstoppers and optimal goals
Chapter 3: Five ways to strengthen your negotiation position
Chapter 4: A good business relationship leads to good negotiations
Chapter 5: Who puts the offer on the table?
Chapter 6: Defending your own position
Chapter 7: Giving and taking
Chapter 8: Checking and recording the outcome of the negotiations
Have a look at the video from the first chapter
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Target group within the company
- Employees who conduct negotiations with customers, partners and suppliers
Methods
- Professional moderation
- Videos
- Overviews
- Study questions
- Interactive tasks
- Transfer tasks
- Tips
- Checklists
- Key messages
- Final test
Further Information
- Processing time: approx. 70 minutes
- Certification: yes
- Language: English
- Tags: Soft Skills, Trainings in English
Deployment
- Learning Management System: We deliver the e-trainings SCORM-packaged for easy integration into your LMS
- Cloud-based solution: We make the e-trainings easily available to your employees on our e-learning platform
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