Conflict Resolution between Colleagues

Learning objectives

  • Knowing the types of conflict
  • Learning how to manage conflict in the workplace
  • Conducting conflict resolution with colleagues
  • Understanding the six strategies of conflict resolution
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kontakt@pinkuniversity.de
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Overview

Chapter 1: What is this really about?

Chapter 2: Reactions to conflict: the good and the bad

Chapter 3: „You and your crazy pipe dreams“

Chapter 4: Sit down and hash it out!

Chapter 5: A method to the madness

Chapter 6: Bring on the conflicts

Have a look at the video from the first chapter

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Target group within the company

  • Employees of all hierarchical levels who work in teams

Methods

  • Professional learning moderation
  • Videos and explanatory films
  • Study questions
  • Transfer tasks
  • Key messages
  • Final test

Further information

  • Processing time: approx. 55 minutes
  • Certification: yes
  • Language: English

Deployment

  • Learning Management System: We deliver the e-trainings SCORM-packaged for easy integration into your LMS
  • Cloud-based solution: We make the e-trainings easily available to your employees on our e-learning platform

Further web-based trainings (WBT) in this category

Feedback between colleagues

E-Learning: Communicating with Respect and Appreciation

E-Learning: Active listening

E-Learing: Basics of Communication